Railway tickets usually become available for purchase 45 days before the train departure. Exceptions are local trains (ticket sale starts 10 days before the train departure) and Intercity, Intercity+ trains (ticket sale starts 30 days before the departure).
How early before the train departure can I buy a ticket?
Purchasing railway tickets
How to purchase a train ticket on the website? Is there any difference between tickets offered at a railway ticket office and on the website? What should I do if there are no train tickets? How early before the train departure can I buy a ticket? How many tickets can I buy at a time? How is the railway ticket price calculated? What should I do if I make a mistake in the name or departure date? Rules for transportation of animals by train in Ukraine Rules for transportation of animals and birds in the railway service with the CIS countries Luggage transportation
Electronic railway ticket
Types of railway tickets What is an electronic railway ticket? What documents can I provide for reporting about a business trip?
Boarding a train
Documents required for travel Non-transferable railway tickets. Rules for travel Can I board at a different station? What should I do if a QR code on an electronic ticket is not recognized? How to proceed if the travel documents have been left with a fareweller? What should I do if my seat in a coach is already occupied or there is no such seat in a coach when I am boarding a train? Bed linen on a train and additional services.
Discounts and concessions for railway tickets
How to purchase a ticket at the lowest price? 10% discount on Intercity+ train tickets Concessionary railway tickets Student railway tickets Child railway tickets
Returning railway tickets
How do I return a train ticket purchased on the website? How is the railway ticket refund amount calculated? How quickly will the money be refunded if I return a railway ticket?